# Plugged In Pro > Plugged In Pro is a job and customer management software app engineered in the United States for small-to-medium service and trades businesses. It streamlines field operations by centralizing job tracking, team collaboration, accurate time tracking, and customized mapping. ## Core Features - [Features](https://pluggedinpro.com): Complete overview of operational tools for trade professionals. - [Efficient Job Tracking](https://pluggedinpro.com): Detailed job statuses, notes, sketches, photos, scheduling, and downloadable job reports. - [Simplified Customer Management](https://pluggedinpro.com): Centralized customer CRM with contact details, full job history, and map integration. - [Customized Map View](https://pluggedinpro.com): Real-time map displaying job sites, customer profiles, driving directions, and employee locations. - [Accurate Time Tracking](https://pluggedinpro.com): Mobile clock-in/out for shifts, billable time tracking per job, and automated payroll reporting. - [Real-Time Collaboration](https://pluggedinpro.com): Centralized team messaging, push notifications for job updates, resource tracking, and shared attachments. ## Product & Resources - [Pricing](https://pluggedinpro.com): Subscription tiers and plans for small service teams and independent trade professionals. - [Roadmap](https://pluggedinpro.com): Upcoming features and product development pipeline. - [Changelog](https://pluggedinpro.com): Historical record of app updates, feature rollouts, and improvements. ## Support & Technical - [Support](https://pluggedinpro.com): Customer help center, setup documentation, and how-to guides. - [Report a Bug](https://pluggedinpro.com): Technical ticketing form to submit application bugs or stability issues. - [Feature Request](https://pluggedinpro.com): Customer portal to request new product enhancements. ## Optional & Legal - [Privacy Policy](https://pluggedinpro.com): Privacy terms and data protection policies managed by Contech 3D Limited. - [Terms of Use](https://pluggedinpro.com): Terms and conditions for using the Plugged In Pro software application.